Oct 14, 2011
Jane Long

School of Hotel Administration Offering Online Master Certificate in …




The diverse, complex and ever-changing food service industry can be a portal into a multi-faceted and challenging management career. There is an urgent need for qualified candidates with specific foodservice management skills in finance, sales, marketing, leadership and customer service. The Cornell School of Hotel Administration is meeting that need with its new, online Master Certificate in Foodservice Management.

Authored by world-renowned Cornell faculty, this advanced certificate examines the issues and challenges of the foodservice industry and outlines strategies that contribute to a successful foodservice operation. Core courses focus on a systems approach to foodservice management. Learn how to manage the major areas of menu planning, purchasing, receiving, storage, production, and control systems. Assess the effectiveness of several foodservice systems, use a service blueprint to improve the service delivery process and increase profits, and examine such variables as client flow, menu planning, dining time, optimal table mix, meal duration, and variable pricing. Elective courses focus on marketing or financial management; choose the pair that best suits your career needs to round out this certificate program.

The Master Certificate in Foodservice Management consists of 18 online courses and is appropriate for foodservice professionals from hotels, chain and independent restaurants, as well as professionals from other disciplines seeking to transition into foodservice management. For more information about this Certificate visit www.hotelschool.cornell.edu/execed/online.

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Leslie Morris
Email: lm60@cornell.edu

Cornell | School of Executive and Professional Education
www.hotelschool.cornell.edu/industry/executive/
Room 149, Statler Hall
USA
– Ithaca, NY 14853-6902
Phone: 607.255.4919
Fax: 607.255.8749
Email: exec_ed_hotel@cornell.edu
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